Return Policy
Last Revised: October 14, 2024
We strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, our return policy outlines the process for returning items.
1. Eligibility for Returns
You may return items within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when they were received.
2. Return Process
To initiate a return, please contact our support team with your order number and reason for the return. Upon approval, you will be provided with instructions on how to send the item back to us.
3. Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, a refund will be processed to the original payment method within 5-10 business days.
4. Non-Returnable Items
Certain items are non-returnable, including custom products, perishable goods, and clearance items. Please check the product description for details on non-returnable items.
5. Return Shipping
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.
This return policy is effective as of October 14, 2024.